Services/Support

 

As of June 1st, 2015 Rust Sales, Inc. implemented pay as you go phone support for Laser and GPS/Precision Products. We are taking a cost effective approach and will bill in 10 minute increments. In order to receive this support you must have a current account at Rust Sales, Inc. or have a credit card ready for charge. After hours and weekend phone support will be charged at an after hours/weekend rate. If your support call is determined to be a warranty issue, you will not be charged.

 

Rust Sales, Inc. provides a wide variety of Sales, Service, and Parts support. We are dedicated to finding you the right solution for your application, supporting the products we sell, and providing excellent customer service.

 

 

 

Check out these areas for more information:

• Parts
• Service & Repair
• Software Updates
• Firmware Updates
• Product Training
• Online Manuals
• Product Manuals
• Warranty Statement

Remote Support with TeamViewer

Right click and download TeamViewer
Team Viewer
1. When asked “Do you want to run or save this file?” select Run
2. When asked “Do you want to run this software?” select Run
3. Please provide the Rust Sales, Incorporated technician the ID and Password to connect to your computer.